{"id":2792,"date":"2026-01-10T19:17:45","date_gmt":"2026-01-10T14:17:45","guid":{"rendered":"http:\/\/pets-love-that.local\/?page_id=2792"},"modified":"2026-04-01T03:33:57","modified_gmt":"2026-03-31T22:33:57","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/petslovethat.com\/fr\/shipping-policy\/","title":{"rendered":"Politique d'exp\u00e9dition"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2792\" class=\"elementor elementor-2792\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d63be56 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"d63be56\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-250c104\" data-id=\"250c104\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e546183 elementor-widget elementor-widget-heading\" data-id=\"e546183\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-def267e elementor-widget elementor-widget-heading\" data-id=\"def267e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">by purchasing here you accept this shipping policy<\/h5>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-2d4ffa0 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"2d4ffa0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e12e44 elementor-widget elementor-widget-heading\" data-id=\"8e12e44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What locations do you ship to?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50b0fbb elementor-widget elementor-widget-text-editor\" data-id=\"50b0fbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lucky for you, we are currently offering free worldwide shipping on every order above US$50 and free shipping to Unites States and Canada! Be sure to take advantage of this promotion before it\u2019s over (we normally offer free shipping on all orders over $80). We package &amp; ship orders to nearly every country across the globe, except to the UE due to regulations, but transit time will vary from location to location.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8382ad1 elementor-widget elementor-widget-heading\" data-id=\"8382ad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long does an order take to arrive once shipped?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8268822 elementor-widget elementor-widget-text-editor\" data-id=\"8268822\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All orders are processed &amp; shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-3 business days for handling &amp; processing your order. The typical delivery time frame is anywhere from 7-20 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement.<br \/>Please reach out to\u00a0customerservice@petslovethat.com\u00a0for additional assistance in this matter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2752511 elementor-widget elementor-widget-heading\" data-id=\"2752511\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Will I receive a tracking number for my package?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1557666 elementor-widget elementor-widget-text-editor\" data-id=\"1557666\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11ebcce elementor-widget elementor-widget-heading\" data-id=\"11ebcce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What do I do if my order is lost in the mail?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecfecd9 elementor-widget elementor-widget-text-editor\" data-id=\"ecfecd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Each order will be sent with insured shipping &amp; handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1f632a elementor-widget elementor-widget-heading\" data-id=\"f1f632a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Are there any hidden customs fees or import taxes?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5395b7e elementor-widget elementor-widget-text-editor\" data-id=\"5395b7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All prices on our webpage are displayed in US dollars with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc61568 elementor-widget elementor-widget-heading\" data-id=\"fc61568\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Extended delays<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9de0cdf elementor-widget elementor-widget-text-editor\" data-id=\"9de0cdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5b2b50 elementor-widget elementor-widget-heading\" data-id=\"a5b2b50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Protection Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a47487 elementor-widget elementor-widget-text-editor\" data-id=\"9a47487\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>US$1.00 coupon for late delivery<br \/>Refund for lost package<br \/>Refund for damaged items<br \/>Refund if not delivered within 60 days<br \/>Please read our Terms and Conditions for more details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e0d0ca8 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"e0d0ca8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-046a123\" data-id=\"046a123\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db1e068 elementor-widget elementor-widget-heading\" data-id=\"db1e068\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Subscribe to our Newsletter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d258f9b elementor-widget elementor-widget-text-editor\" data-id=\"d258f9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Subscribe NOW and get a 15% discount. YES! 15% ! This will give you access to a bunch of AMAZING DEALS, Rewards, DISCOUNTS&#8230; TRY NOW!<\/p><h6 style=\"color: #1346af;\">Do you have a question?<\/h6><p>Find your answer quickly and easily on our customer service page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fbcd800\" data-id=\"fbcd800\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e6b42a8 elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"e6b42a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"emaillist\" id=\"es_form_f1-n1\"><form action=\"\/fr\/wp-json\/wp\/v2\/pages\/2792#es_form_f1-n1\" method=\"post\" class=\"es_subscription_form es_shortcode_form  es_ajax_subscription_form\" id=\"es_subscription_form_69debfbd00b4e\" data-source=\"ig-es\" data-form-id=\"1\"><input type=\"hidden\" name=\"esfpx_form_id\" value=\"1\" \/><input type=\"hidden\" name=\"esfpx_lists[]\" value=\"d0730cf5334f\" \/><input type=\"hidden\" name=\"es\" value=\"subscribe\" \/>\n\t\t\t<input type=\"hidden\" name=\"esfpx_es_form_identifier\" value=\"f1-n1\" \/>\n\t\t\t<input type=\"hidden\" name=\"esfpx_es_email_page\" value=\"2792\" \/>\n\t\t\t<input type=\"hidden\" name=\"esfpx_es_email_page_url\" value=\"https:\/\/petslovethat.com\/fr\/shipping-policy\/\" \/>\n\t\t\t<input type=\"hidden\" name=\"esfpx_status\" value=\"Unconfirmed\" \/>\n\t\t\t<input type=\"hidden\" name=\"esfpx_es-subscribe\" id=\"es-subscribe-69debfbd00b4e\" value=\"4357d94ab9\" \/>\n\t\t\t<label style=\"position:absolute;top:-99999px;left:-99999px;z-index:-99;\" aria-hidden=\"true\"><span hidden>Please leave this field empty.<\/span><input type=\"email\" name=\"esfpx_es_hp_email\" class=\"es_required_field\" tabindex=\"-1\" autocomplete=\"-1\" value=\"\" \/><\/label><style>form.es_subscription_form[data-form-id=\"1\"] * { box-sizing: border-box; } body {margin: 0;}#ixkr{padding-top:20px;padding-bottom:20px;padding-right:20px;padding-left:20px;border-width:0;border-style:solid;border:2px solid #f2f2f2;border-radius:10px 10px 10px 10px;color:#000000;width:400%;max-width:100%;}#i17s{margin:0 0 10px 0;}#esfpx_name_f791394fc5b9b{padding-top:8px;padding-bottom:8px;padding-left:8px;padding-right:0;border-radius:0 0 0 0;background-color:#f2f2f2;line-height:24%;color:#1466db;}#imab{margin:0 0 10px 0;}#esfpx_email_f791394fc5b9b{padding-top:8px;padding-right:0;padding-bottom:8px;padding-left:8px;background-color:#f2f2f2;border-radius:0 0 0 0;}#iipe4{margin:0 0 10px 0;font-family:Tahoma, Geneva, sans-serif;background-color:#ffffff;background-repeat:no-repeat;border-color:#000000;color:#000000;}#i3c18{text-decoration:underline;color:#1466db;font-size:14px;}#ic2t8{align:center;padding-top:10px;padding-bottom:10px;padding-right:15px;padding-left:15px;background-color:#1346af;color:#f2f5f8;font-family:Tahoma, Geneva, sans-serif;margin:5px 0 0 0;vertical-align:middle;font-size:1em;border:none rgb(255, 255, 255);border-radius:6px 6px 6px 6px;border-color:#1346af;}form[data-form-id=\"1\"] .es-form-field-container .gjs-row{display:flex;justify-content:flex-start;align-items:stretch;flex-wrap:nowrap;}form[data-form-id=\"1\"] .es-form-field-container .gjs-cell{flex-grow:1;flex-basis:100%;}form[data-form-id=\"1\"] .es-form-field-container .gjs-cell[data-highlightable=\"1\"]:empty{border-top-width:1px;border-top-style:dashed;border-top-color:rgb(204, 204, 204);border-right-width:1px;border-right-style:dashed;border-right-color:rgb(204, 204, 204);border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204, 204, 204);border-left-width:1px;border-left-style:dashed;border-left-color:rgb(204, 204, 204);border-image-outset:0;border-image-repeat:stretch;border-image-slice:100%;border-image-source:none;border-image-width:1;height:30px;}form[data-form-id=\"1\"] .es-form-field-container .gjs-row .gjs-cell input[type=\"checkbox\"], form[data-form-id=\"1\"] .es-form-field-container .gjs-row .gjs-cell input[type=\"radio\"]{margin-top:0px;margin-right:5px;margin-bottom:0px;margin-left:0px;width:auto;}form[data-form-id=\"1\"] .es-form-field-container .gjs-row{margin-bottom:0.6em;}form[data-form-id=\"1\"] .es-form-field-container label.es-field-label{display:block;}@media only screen and (max-width: 576px){.gjs-row{display:flex;flex-direction:column;}.gjs-cell img{width:100%;height:auto;}}@media (max-width: 320px){form[data-form-id=\"1\"] .es-form-field-container{padding-top:1rem;padding-right:1rem;padding-bottom:1rem;padding-left:1rem;}}<\/style><div id=\"ixkr\" class=\"es-form-field-container\"><div class=\"gjs-row\"><div id=\"i17s\" class=\"gjs-cell\"><input type=\"text\" name=\"esfpx_name\" autocomplete=\"name\" placeholder=\"Enter your name\" class=\"es-name\" id=\"esfpx_name_f791394fc5b9b\" \/><\/div><\/div><div class=\"gjs-row\"><div id=\"imab\" class=\"gjs-cell\"><input type=\"email\" required class=\"es-email\" name=\"esfpx_email\" autocomplete=\"email\" placeholder=\"Enter your email\" id=\"esfpx_email_f791394fc5b9b\" \/><\/div><\/div><div class=\"gjs-row\"><div class=\"gjs-cell\"><div class=\"es_gdpr\"><label id=\"iipe4\" class=\"es-field-label\"><input type=\"checkbox\" required=\"required\" name=\"es_gdpr_consent\" value=\"true\" \/>Please read our <a href=\"\/terms-conditions\/\" id=\"i3c18\"><font color=\"#000000\">terms and conditions<\/font><\/a><\/label><\/div><\/div><\/div><div class=\"gjs-row\"><div class=\"gjs-cell\"><input type=\"submit\" name=\"submit\" value=\"Subscribe NOW\" required id=\"ic2t8\" \/><\/div><\/div><\/div><span class=\"es_spinner_image\" id=\"spinner-image\"><img decoding=\"async\" src=\"https:\/\/petslovethat.com\/wp-content\/plugins\/email-subscribers\/lite\/public\/images\/spinner.gif\" alt=\"Loading\" \/><\/span><\/form><span class=\"es_subscription_message \" id=\"es_subscription_message_69debfbd00b4e\" role=\"alert\" aria-live=\"assertive\"><\/span><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy by purchasing here you accept this shipping policy What locations do you ship to? Lucky for you, we<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2792","page","type-page","status-publish","hentry"],"acf":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/petslovethat.com\/fr\/wp-json\/wp\/v2\/pages\/2792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/petslovethat.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/petslovethat.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/petslovethat.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/petslovethat.com\/fr\/wp-json\/wp\/v2\/comments?post=2792"}],"version-history":[{"count":10,"href":"https:\/\/petslovethat.com\/fr\/wp-json\/wp\/v2\/pages\/2792\/revisions"}],"predecessor-version":[{"id":11116,"href":"https:\/\/petslovethat.com\/fr\/wp-json\/wp\/v2\/pages\/2792\/revisions\/11116"}],"wp:attachment":[{"href":"https:\/\/petslovethat.com\/fr\/wp-json\/wp\/v2\/media?parent=2792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}